Board Members

Let us introduce ourselves

ACMP Pacific Northwest Chapter Board Roles and Responsibilities are summarized here.

Julie Milner

Julie has over 25 years of experience in Talent Development, Training Design & Delivery, Organizational Development, and Organizational Change Management. In her current role as Talent Development Director at McKinstry (a Seattle-based construction firm), she is working to integrate basic change management principles and practices into major change efforts as well as creating a change agile mindset within leadership. She holds a Bachelor’s degree in Communication and Psychology from the University of Puget Sound and completed graduate work in College Student Personnel Services at Miami University in Oxford Ohio.

Alistair Lowe-Norris
Vice President

Alistair has more than 26 years of experience leading and managing change globally as a corporate executive and consultant across various industries. In his current role as the Global Strategy Director for Adoption and Change Management at Microsoft, he is accountable for creating a strategic and competitive advantage for Microsoft, customers, and partners through growing an effective core competency in change management. He’s a frequent international public speaker, a master instructor in managing change, and a published author of over 50 magazine articles & 5 best-selling books translated into over a dozen languages.

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Jessica Hickey
Secretary + Treasurer

Jessica is passionate about helping businesses work better. Her consulting work offers strong support to the C-Suite in everything from practice management and operations through to business process related activities. Her holistic view and simple implementation plans help companies run smoothly and increase retention of the bottom line.

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Susan Garriety
Past President

Susan is a senior associate at Point B, a management consulting firm, with over 22 years of experience in business and technology related projects. She has proven success in numerous leadership roles aligning strategies with mission-critical needs through high-profile initiatives and process improvements.

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Todd Vold
Community Engagement Director (Seattle)

Todd works for local Seattle consulting firm Bridge Partners and brings a broad spectrum of competencies and skills. These span Sales Effectiveness, Channel Transformation, People & Change, Business Operations and Technology Enablement. Consulting is his eighth profession that spans transportation & logistics, technology, and large retail organizations.

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David Fisher
Community Engagement Director (Portland)

David is currently a Change Management Expert Practitioner at North Highland and an active member with the ACMP PNW Chapter. He has 9 years of experience in change management in the public sector, retail, utilities, and natural resources. David has worked in the U.S. Senate, lived in far-flung places like Alaska and Germany, earned a Master of Divinity degree, and chases three kids under six in his spare time.

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Sara Pendergast
Membership Engagement Director

Sara Pendergast is a serial problem solver. She founded and ran her own company for 19 years and published more than twenty award-winning books before taking a number of high-profile consulting jobs to steward organizational transformation in both domestic and international telecommunications, oilfield services, research organizations and universities, and financial institutions. She leverages the logic of cognitive diversity and the art of inclusion to help companies achieve the breadth and depth of change needed for results.

Stephanie Fleming
Marketing and Communications Director

Stephanie is the Founder and President of Viri Group, a Portland-based company that specializes in strategy, risk mitigation and change management for small and medium-size enterprises. 

Stephanie is a seasoned marketing executive with over 20 years in developing and implementing results-driven strategic plans that exceed business objectives. She specializes in creating and managing high-performance teams that thrive during chaotic times. She also has extensive experience building consensus and facilitating co-created solutions among company partners, cross-functional teams, and stakeholders, and is a Prosci-certified change management practitioner.

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Marchelle Watson
Thought Leadership Team Director

Marchelle Watson has over twenty-five years of experience in the energy industry. At present she manages the Transmission Commercial Systems division at the Bonneville Power Administration (BPA). She is responsible for the system management for BPA’s transmission scheduling operations. This includes reservation processing and analytical support for the long term and short term transmission marketing for electric utility customers throughout the Pacific Northwest. She has led a wide range of strategic and operational efforts focusing on operational excellence, process improvement, root cause analysis and organizational change.

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Cristofer Munson
Sponsorship Director

Cristofer works for local Seattle consulting firm Bridge Partners with many years of experience in Change Management, Business Operations, and Technology Enablement consulting in Fortune 100 companies. He has proven success in defining solutions for clients from idea to implementation addressing all aspects of the people, process, and technology spectrum.

Learn more about Cristofer